Holidays are all about slowing down, sharing moments and feeling at home the moment you walk through the door. Every one of our homes has been prepared with love so you can relax, unwind and enjoy a break that feels effortless.

To help keep that experience enjoyable for you, the local community and the homeowners who open their doors to guests, the NSW STRA Code of Conduct provides a gentle framework for how we all share these beautiful holiday spaces.

It may sound official, but at its heart, the Code supports exactly what holidays are meant to be – comfortable, respectful, and stress-free.

Why the Code Matters

Holiday homes sit within vibrant, real communities. Families live next door, morning routines unfold, and quiet corners of our coastline or suburbs offer the peaceful backdrop guests cherish.

The STRA Code of Conduct helps protect that balance so every stay can feel welcoming, calm, and enjoyable for everyone involved.

Creating a Peaceful Environment – At All Times

One of the most important parts of the Code relates to noise. Holidays absolutely come with laughter, conversations and the joy of being together – and that’s encouraged. What sometimes causes confusion, though, is the belief that noise only needs to be managed after a certain hour, but the STRA Code is clear: noise must be kept to a considerate, holiday-friendly level at all times.

There is no “midnight cut-off.” Noise doesn’t become unacceptable only once it gets late – it simply needs to remain mindful throughout the day and evening, whether you’re enjoying the sunshine outside or sharing a relaxed moment after dinner.

This gentle awareness helps keep the neighbourhood peaceful and ensures everyone can enjoy their time away.

Why Being Truthful Helps Create a Better Stay

Another essential part of the Code is honesty when booking; sharing accurate guest numbers, the true makeup of your group (adults, children, visitors) and the purpose of your stay help hosts tailor the home and your experience. It allows to prepare the property appropriately and ensures safety, comfort and the right expectations for everyone involved.

More importantly, when hosts understand the group structure, they can also step in early if the home you’ve chosen isn’t the best fit. Sometimes a different layout, a larger living space, extra bathrooms or more outdoor room can make a world of difference – and we are always happy to suggest a more suitable alternative if needed. This isn’t about limiting your plans;
it’s about helping your stay unfold smoothly and comfortably from the very beginning.

Caring for the Home You Stay In

Caring for the home as you would your own helps keep it beautiful and comfortable for the next guests who walk through the door. A little thoughtfulness goes a long way, and it ensures every stay – including yours – begins with the same sense of ease, cleanliness and welcome that makes a holiday feel special.

A Shared Experience We Create Together

Most guests naturally align with everything the Code encourages – sharing accurate details, being mindful of the community they’re visiting and caring for the space.

These simple gestures have a powerful impact. They help keep holiday homes available and cherished, maintain positive relationships with neighbours, and ensure every guest who walks through the door can enjoy a calm, inviting environment.

Hosts are grateful for the care guests show when staying with them. By being considerate, open and mindful, you play a vital part in keeping the spirit of holiday homes alive – warm, welcoming, and ready to host meaningful moments for years to come.

If you’d like to explore the full STRA Code of Conduct, you can read it here 📘.